This Privacy Policy explains how juan136 collects, uses, stores, and protects your personal information when you use our platform. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy ("Policy") describes how juan136 ("juan136," "we," "us," or "our") collects, processes, stores, shares, and protects personal information when you ("Data Subject," "you," or "your") register for, access, or use the juan136 online gaming platform accessible at juan136.com and associated services (collectively, the "Platform"). This Policy is issued in compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). By registering an account on the juan136 Platform or otherwise providing your personal information to us, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1.1 juan136 is committed to safeguarding the privacy and data rights of every Filipino player who uses our Platform. We understand that the information you share with us — from your name and contact details to your transaction history and gaming activity — is personal, and we treat it with the seriousness that entails.
1.2 This Policy applies to all personal information collected by juan136 through: (a) the juan136 website at juan136.com; (b) the juan136 account registration and management process; (c) deposit, withdrawal, and payment processing activities; (d) customer support communications; (e) marketing and promotional activities where you have provided consent; and (f) any other interaction between you and juan136 in connection with the Platform.
1.3 This Policy does not apply to third-party websites, payment processors, or game providers that may be accessible through or linked from the juan136 Platform. Those third parties operate under their own privacy policies, and we encourage you to review them independently.
Plain Language Summary: This Policy covers everything juan136 does with your personal information. It applies to the website, your account, payments, support, and marketing. Third-party providers have their own policies.
2.1 For the purposes of the Data Privacy Act of 2012 and its IRR, juan136 acts as the Personal Information Controller ("PIC") in respect of the personal data collected from Members and users of the Platform. As PIC, juan136 determines the purposes and means by which personal data is processed.
2.2 juan136 has appointed a Data Protection Officer ("DPO") as required under Section 21 of the IRR of the DPA. The DPO is responsible for overseeing juan136's compliance with data protection laws, acting as the point of contact for data subjects exercising their rights, and liaising with the National Privacy Commission on data protection matters.
2.3 Contact information for juan136's Data Protection Officer is provided in Section 15 of this Policy. Data subjects wishing to exercise their rights under RA 10173 should direct requests to the DPO in the first instance.
3.1 juan136 collects the following categories of personal information in the course of operating the Platform:
juan136 collects only the personal data that is necessary for the specific purposes described in this Policy. We do not collect sensitive personal information (as defined under Section 3(l) of RA 10173) such as health information, political affiliation, or religious beliefs, unless strictly required by law.
4.1 juan136 processes your personal data for the following specific, legitimate purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and identity verification (KYC) | Identity, contact, KYC documents |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial/payment data, identity data |
| Providing access to games, sports betting, and bingo | Account data, gaming activity data |
| AML and fraud prevention monitoring | Financial data, transaction history, device/technical data |
| Customer support and dispute resolution | Identity, contact, communications, transaction data |
| Bonus and promotion administration | Gaming activity, financial, account data |
| Responsible gaming tool administration | Gaming activity, account data, contact data |
| Platform security and fraud detection | Technical/device data, IP address, login history |
| Marketing communications (with consent only) | Contact data, gaming preferences, consent records |
| Legal and regulatory compliance (PAGCOR, AMLC, NPC) | All categories as required by law |
4.2 juan136 does not process your personal data for purposes incompatible with those listed above without obtaining your separate, informed consent prior to such processing.
5.1 juan136 processes your personal data on the following legal bases as recognized under Section 12 of the Data Privacy Act of 2012:
5.2 Where juan136 relies on consent as the legal basis for a particular processing activity, you have the right to withdraw that consent at any time by contacting our Data Protection Officer or updating your preferences in your account settings.
6.1 juan136 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your personal data may be shared with the following categories of recipients only to the extent necessary for the stated purpose:
Game providers whose titles are hosted on the juan136 Platform (e.g., JILI, PG Soft, Evolution Gaming) may receive limited account data necessary to authenticate your session and deliver gameplay. These providers act as Personal Information Processors under binding data processing agreements with juan136 and are prohibited from using your data for any other purpose.
Payment processors facilitating GCash, Maya, BPI, BDO, and other accepted payment methods receive the personal and financial data necessary to process your deposit or withdrawal transaction. All payment processors are required to maintain data security standards consistent with Philippine financial regulations.
Where juan136 uses a third-party identity verification service for KYC processing, that provider receives only the data necessary to complete the verification. KYC service providers are subject to binding data processing agreements and are prohibited from retaining your identity documents beyond the period required for verification.
juan136 is legally required to disclose personal data to the following authorities where required by Philippine law, without prior notification to the data subject: the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and Philippine law enforcement agencies acting under valid legal process.
Legal counsel, auditors, and compliance consultants may access personal data on a strictly need-to-know basis for the purpose of providing professional services to juan136, subject to binding confidentiality obligations.
Our Commitment: We do not sell your data. Every third party that receives your personal information is contractually bound to use it only for the specific purpose for which it was shared, and to protect it with appropriate security measures.
7.1 juan136 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure | AMLA requirements, regulatory compliance |
| KYC documents | Duration of account plus 5 years | Anti-Money Laundering Act of 2001 (RA 9160), as amended |
| Financial transaction records | 5 years from transaction date | AMLA and BIR record-keeping requirements |
| Gaming activity logs | 3 years from session date | Responsible gaming monitoring, dispute resolution |
| Customer support communications | 3 years from last interaction | Dispute resolution, legal claims |
| Marketing consent records | Duration of consent plus 3 years | NPC consent documentation requirements |
| Device and technical logs | 12 months from generation | Security monitoring, fraud prevention |
7.2 Upon expiry of the applicable retention period, personal data will be securely destroyed, deleted, or anonymized in accordance with NPC-issued guidelines on data disposal.
8.1 juan136 implements a combination of technical, organizational, and physical security measures designed to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction. These measures include but are not limited to:
8.2 While juan136 implements commercially reasonable security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We cannot warrant the absolute security of any information you transmit to us; however, we commit to notifying you and the NPC promptly if a personal data breach affecting your information is discovered, in accordance with NPC Circular 16-03.
9.1 The juan136 Platform uses cookies and similar tracking technologies to operate the Platform effectively, analyze usage patterns, improve user experience, and — where you have provided consent — deliver relevant promotional content.
These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies that maintain your logged-in state, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure consistent service delivery. No consent is required for strictly necessary cookies.
Functional cookies remember your preferences and settings — such as your preferred language, display settings, and recently played games — to provide a more personalized experience. These cookies do not track your activity on other websites.
With your consent, juan136 uses analytics cookies to collect aggregated, anonymized data about how Members use the Platform — including which game categories are most popular, which pages generate the most support inquiries, and how members navigate the deposit and withdrawal flows. This data is used exclusively to improve the Platform.
You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of the Platform, particularly features that rely on session management. Instructions for managing cookies are available in your browser's help documentation.
juan136 does not use third-party advertising cookies or pixel trackers that track your browsing activity across other websites for advertising targeting purposes.
10.1 Under the Data Privacy Act of 2012 and its IRR, you have the following rights with respect to your personal data held by juan136. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15.
11.1 The juan136 Platform is strictly prohibited for use by individuals below twenty-one (21) years of age, in accordance with PAGCOR's minimum age requirements. juan136 does not knowingly collect personal data from persons under 21 years of age.
11.2 Age verification is conducted as part of the KYC process, which is mandatory before withdrawals are processed. If juan136 discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, the account will be immediately suspended and the personal data will be securely deleted or destroyed in accordance with our data disposal procedures, and any funds deposited will be returned.
11.3 If you are a parent or guardian and believe that your minor child's personal information has been provided to juan136 without your knowledge or consent, please contact our Data Protection Officer immediately using the details in Section 15, and we will take prompt action.
🔞 21+ Age Policy: juan136 is exclusively for adults 21 years and older. We take our obligations to prevent underage gambling seriously. Age verification is non-optional for all accounts prior to withdrawal processing.
12.1 In the course of providing its services, juan136 may transfer personal data to service providers or partner organizations located outside the Philippines — for example, internationally operating game providers or cloud infrastructure providers. Any such cross-border transfer of personal data is conducted in accordance with Section 21 of RA 10173 and NPC Advisory Opinion on cross-border data transfers.
12.2 juan136 ensures that cross-border transfers of personal data are subject to one of the following safeguards: (a) the receiving jurisdiction provides an adequate level of data protection as determined by the NPC; (b) binding contractual clauses that impose equivalent data protection obligations on the receiving party; or (c) other NPC-approved mechanisms for ensuring the protection of transferred personal data.
12.3 Where personal data is processed by third-party providers outside the Philippines, juan136 remains responsible for ensuring that such processing is conducted in a manner consistent with your rights under RA 10173 and this Policy.
13.1 juan136 maintains a Personal Data Breach Management Policy and response procedure in accordance with NPC Circular 16-03. In the event of a personal data breach that is likely to result in a real risk of serious harm to affected data subjects, juan136 will:
13.2 In the event you receive a breach notification from juan136, we recommend that you: (a) change your account password immediately; (b) review your recent transaction history for any unauthorized activity; (c) consider enabling two-factor authentication if not already active; and (d) contact our support team via live chat if you observe any suspicious activity on your account.
14.1 juan136 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our privacy framework. The most current version of this Policy will always be available at juan136.com/privacy-policy, with the effective date and last review date displayed at the top.
14.2 Material changes to this Policy — particularly changes that expand the categories of personal data collected, introduce new processing purposes, or affect your data subject rights — will be communicated to registered Members via email to your registered address and/or a prominent in-platform notification at least seven (7) days prior to taking effect.
14.3 Your continued use of the juan136 Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not accept the amended Policy, you may close your account in accordance with Section 12.1 of the juan136 Terms and Conditions and request deletion of your personal data subject to our legal retention obligations.
15.1 For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by juan136, please contact our Data Protection Officer through the following channels:
15.2 Data subject rights requests submitted to the DPO will be acknowledged within five (5) business days. juan136 commits to providing a substantive response to verified rights requests within thirty (30) calendar days of receipt, in accordance with Section 16 of RA 10173 and NPC guidelines.
15.3 Data subjects who are dissatisfied with juan136's response to a rights request, or who believe juan136 has violated RA 10173, may file a complaint with the National Privacy Commission of the Philippines. Information about the NPC complaint process is available through official government channels.
This Privacy Policy was last updated on 1 January 2026. By continuing to use the juan136 Platform after this date, you acknowledge that you have read and understood this Policy and agree to the processing of your personal data as described herein.
juan136 does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Data is shared only with service providers directly needed to operate your account, and only under binding contractual data protection obligations.
juan136 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), including maintaining a registered Data Protection Officer, implementing the required security measures, and observing all data subject rights recognized under the Act and NPC regulations.
Your rights under the DPA — to access, correct, delete, object, and port your data — are real and exercisable at juan136. Contact our DPO and you will receive a substantive response within 30 days. We do not create procedural barriers to make exercising your rights difficult.
All personal data in transit is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Data at rest, including KYC documents and payment information, is encrypted using industry-standard algorithms on secure infrastructure with strict access controls.
This Privacy Policy is written to be understood, not to confuse. We tell you exactly what data we collect, why we collect it, who we share it with, and how long we keep it. No hidden processing, no vague purposes. If something changes, we tell you before it takes effect.
If a personal data breach occurs that poses a real risk of harm to you, juan136 will notify you and the National Privacy Commission within 72 hours of discovery — not weeks later. Our breach response plan is tested regularly and staff are trained on rapid escalation procedures.
Your data is protected. Your winnings are segregated. Your identity is encrypted. Juan136 is built on the foundation of Filipino player trust — and that starts with taking privacy seriously. Join 500,000+ Filipino Members who play with confidence.
21+ only. Gambling is for entertainment only. Please gamble responsibly.